Refund policy
Last updated: January 19, 2026
All purchases are for digital items and are delivered electronically. All sales are final and non-refundable except where required by applicable law.
If you believe there was an error such as a duplicate charge or a failed delivery, contact support with your order details. We will investigate and, when appropriate, re-deliver the purchased item.
This policy applies to all items, ranks, and perks sold through the Shop.
For help, email support@blockynetworks.com.